Where to write
Two addresses, both read by a person:
- hello@easymcalc.com for a wrong figure, a question about how a calculator works, a correction to the wording on a page, or anything else about the site.
- privacy@easymcalc.com for anything covered by the privacy policy: a data protection request, a question about advertising or analytics, or a complaint about either.
There is no contact form, because a form here would collect and store what you typed, and this site is built not to do that. Your mail client already knows who you are and keeps your own copy of what you sent.
Reporting a figure that looks wrong
This is the most useful mail the site gets, and a report that can be checked is worth far more than a report that has to be guessed at. Please include:
- the address of the page, copied from the browser, or the link the copy button on that page produces;
- the values you entered, including the options you changed;
- the figure you expected, and the figure the page gave;
- where your expected figure comes from, if it comes from anywhere in particular.
The last one matters most. A statutory calculator is checked against the document it was built from, so a report naming the official table, the payslip line or the tax office notice can be settled against a source. A report that a number "looks too high" can only be answered with the same arithmetic that produced it.
Disagreements with an employer's payroll system are common and are usually not a bug in either. Payroll runs on details a public calculator is never told: a mid-year start, a tax code carried over, a benefit in kind, a pension scheme, a previous employment. If your payslip and this site differ, the payslip is the one that describes your actual position.
Questions about how a calculator works
Every page already answers part of this. A statutory page lists the documents behind it, the tax year it applies to and the date the figures were last checked. A formula page states the formula, the convention it chose, and the things it deliberately does not account for. If the answer you need is not in either place, that is a gap in the page and worth writing about, because the next reader will have the same question.
Privacy and data protection requests
Write to the privacy address. Please say which right you are exercising and, where it helps, which page and roughly when you visited. Bear in mind what the privacy policy explains at more length: the site holds no account, stores nothing you type, and strips the query string from its access logs, so for most requests the honest answer is that there is nothing on file to show, correct or erase. Requests about advertising and analytics cookies are the exception, and those are answered in full.
What cannot be answered here
Not personal tax, legal or financial advice. That is not modesty: advice means knowing your full circumstances, carrying professional liability for the answer, and in most countries holding a licence to give it. What can be answered is how a page reached a number, which document a figure came from, and whether the page is wrong. For the rest, an accountant, a tax adviser, a regulated broker or the tax office itself is the right place, and each of them will ask questions this site never does.
How long a reply takes
Mail is read in the order it arrives and every report is looked at. A reported error that can be checked against a source is dealt with first, because it affects everyone using that page and not only the person who wrote in. A change that needs a new data file, a new tax year or new content takes longer than a typo does.